995bet App's Privacy Policy — Your data is completely secure

Welcome to 995bet app. This Privacy Policy ("Policy") establishes a transparent framework for how information is collected, used, and protected between 995bet app and all its users. 995bet app believes that privacy is a fundamental right, and every user deserves full control over their personal data.

By using the 995bet app website or mobile application, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this Policy, please contact our support team before continuing to use 995bet app.

995bet app only collects information that is necessary for service delivery, security, and legal compliance. The types of data we collect are outlined in the table below:

995bet app collects information through several methods. Each method is transparent and based on your consent:

• Information Provided Directly: Information you provide directly during registration, when completing KYC forms, or when contacting customer support.
• Automatically Collected Information: Technical information is automatically collected via cookies and log files while you use 995bet app.
• Third-Party Verification: Valid government records may be verified as part of the KYC process.
• Payment Processors: Transaction-related data is collected from the payment gateway when making payments via bKash, Nagad, Rocket, or crypto.

995bet app uses collected data solely for the purposes listed below. Data is never used for personal or commercial gain:

• Creating and managing your account, and verifying your identity.
• Processing deposits, withdrawals, and all other financial transactions.
• Identifying gambling abuse and fraudulent activity.
• Meeting legal and regulatory obligations (including anti-money laundering laws).
• Improving 995bet app's services and resolving technical issues.
• Keeping you informed about relevant promotions and offers (with your consent).
• Assisting with customer support and dispute resolution.
• Monitoring responsible gaming practices and supporting players experiencing difficulties.

995bet app never uses your information to treat you unfairly or differently. Every member matters equally to us.

995bet app never sells your personal information. However, certain data may be shared in the following limited circumstances:

• Service Provider Partners: Payment processors (bKash, Nagad), KYC verification agencies, and IT service providers receive only the data necessary for their specific role. These partners are equally bound to uphold the same privacy standards.
• Legal Grounds: Sharing data in response to court orders, regulatory requests, or anti-money laundering investigations is a legal obligation.
• Business Transfer: If 995bet app ever merges with another organization, users will be notified in advance.

995bet app uses cookies on its website and app. Cookies are small text files stored in your browser that help improve the quality of our service.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Performance Cookies: Used to understand which parts of the site are most visited. All data is completely anonymous.
• Preference Cookies: To remember your language preferences and other settings.
• Security Cookies: For protection against fraudulent login attempts and unauthorized account access.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features of 995bet app to not function properly.

995bet app applies the industry's highest technical standards to protect your data. Our security layers include:

• All data transmissions are secured with TLS 1.3 and SSL 256-bit encryption.
• Sensitive data stored on our servers is protected with AES-256 encryption.
• Regular security penetration testing and vulnerability assessments.
• Two-factor authentication (2FA) is available to all members.
• AI-powered fraud detection system to identify suspicious login activity.
• 24/7 security monitoring team is active.

995bet app does not retain data longer than necessary. Our general data retention policy is as follows:

• Account Information: Retained while the account is active and for up to 5 years after closure (as required by legal obligations).
• Financial Transactions: A minimum retention period of 7 years is mandatory under anti-money laundering regulations.
• KYC Documents: Up to 5 years after account closure.
• Technical Logs: Up to 12 months, after which it is automatically deleted.
• Marketing Preferences: Deleted as soon as you opt out.

Once the retention period expires, data is securely destroyed. We never hold on to information beyond what is necessary.

Every 995bet app member has the following rights regarding their personal data:

• Right of Access: You may request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data where no legal obligation requires us to retain it.
• Right to Portability: You may request an export of your data in a structured format.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Object: You may opt out of marketing communications at any time.

To exercise these rights, please contact our support team. 995bet app is required to respond within 30 days of receiving your request.

995bet app is strictly for users aged 18 and above. We never knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• An account is not fully activated until age verification is completed through the KYC process.
• If it is found that information belonging to a minor has been collected inadvertently, it will be deleted immediately.
• If parents believe their child is using 995bet app, please contact our support team directly.

995bet app may update this Privacy Policy from time to time. This may be necessary due to regulatory changes, technological developments, or updates to our services.

• Registered members will be notified by email at least 30 days before any significant changes take effect.
• The revised policy will be published on this page, and the "Last Updated" date will be changed accordingly.
• Continued use of 995bet app after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will be given the option to close your account.

The most up-to-date Privacy Policy will always be available on this page. Check back regularly to stay informed.

For any questions, concerns, or complaints regarding this Privacy Policy or your personal data, please reach out to us:

• Email: [email protected]
• Live Chat: Available 24/7 (via app or website)
• Response Time: Typically within 1–4 hours
• Privacy Complaints: Resolution Guaranteed Within 30 Days

995bet app's dedicated privacy team is available to assist you. Protecting your data is our top priority, and we are always here for you.